Terms and Conditions
1. Installations must be completed in accordance with all laws, codes and other requirements applicable under federal, state and local authority (e.g. permits, inspections). Installations will be completed within 4 weeks of approval from the local distribution company, when OTC (offer to connect) is issued.
2. Regulatory steps will require the necessary client information to proceed with mandatory federal/provincial applications.
3. Radiant Solar Energy Group Inc. (Radiant Solar) and its staff will require access to your property to proceed with initial project assessment, construction, inspection and required maintenance. The client will be contacted prior to Radiant Solar visits, and will need to arrange property access allowing Radiant Solar to fulfill its portion of the agreement. Radiant Solar will require all necessary forms filled and full client cooperation to complete its part of the contract.
4. We recommend the client seek the appropriate consultation concerning any tax liabilities that may be associated with the receipt of the rebate.
5. Radiant Solar, its parents, subsidiaries, affiliates, officers, employees, contractors and agents:
- Are not responsible for any tax liabilities that a client may incur. - Assume no responsibility for the performance of the equipment - Do not endorse, guarantee or warrant any particular brand, manufacturer or third party services.
6. The client hereby agrees to indemnify, defend and hold harmless, Radiant Solar, its parents, subsidiaries, affiliates, officers, employees, contractors and agents from any and all liability associated with this program/project except for the labour warranties provided.
Please refer to product spec sheet and online warranty information for details. Manufacturer is responsible for all solar components warranties, Radiant Solar is responsible for all labour warranties unless stipulated otherwise.
- 25 year limited power output warranty on solar panels
- 10 year limited product warranty on solar panels
- 10 year limited warranty on string inverter
- 25 year limited warranty on micro-inverters
- 25 year limited warranty on optimizers
- 20 year limited warranty on racking system
- 5 year Labour Warranty
7. No amount of energy savings, energy production or income generation are guaranteed as a result of the purchase and installation of eligible equipment.
8. The client is responsible for the application process, from initiation through completion unless mentioned otherwise by a representative of Radiant Solar. The client may designate a primary contact; however, the client is responsible for ensuring that the guidelines, terms and conditions, requirements, and program processes are adhered to.
9. Federal, provincial, local, utility program guidelines and rebate levels are subject to change without notice, and may be terminated by executive, legislative or regulatory action at any time. Utility rates are also subject to change. Radiant Solar is not held accountable for loss of rebate, income, savings or delays resulting from such situation.
10. Prior to final pricing, Radiant Solar reserves the right to conduct a site visit/audit to verify that all satellite calculations were exact. Materials offered are subject to change without notice. Quality and efficiency offered will remain equivalent or better.
11. All payments must be made according to the scheduled agreement. Personal Check, E-Transfer, all major Credit/Debit Cards (only for initial deposit), and Bankers Draft are all acceptable methods of payment. All goods remain the property of the Radiant Solar until final payment has been completed. Payments outstanding beyond their respective due dates will incur interest at the rate of 2% on the outstanding balance, until the balance is paid in full and final settlement has been reached.
12. Radiant Solar does not, will not, and cannot hold responsibilities in relation to any form of damage caused by accumulated snow and/or ice and/or hail on or around the solar array.
13. Radiant Solar will not sell, share, or rent your personal information to any third party, or use your e-mail address for unsolicited mail. All e-mail messages sent by Radiant Solar will pertain solely to the provision of agreed services and products. Any information on pricing and procedures will remain confidential between the client and Radiant solar and are not to be shared with other companies.
14. Warranty or maintenance obligations information may be sold to or transferred to a third party at any time.
15. By signing electronically, and upon doing so, the client agrees to give authorization to Radiant Solar to submit the "Initial Feasibility Assessment" to the appropriate Local Distribution Company (L.D.C)/hydro provider with no application fees associated. These terms and conditions will only be enforced once a deposit has been made, and all necessary site visits have been completed. At that point, all program requirements, including all terms and conditions of Radiant Solar, will be executed by both parties in good faith.